Privacy Policy

Effective Date: November 12, 2025

1. Introduction

Welcome to SimpleVids ("SimpleVids," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (simplevids.com), use our mobile applications, or engage with our AI-powered video creation services (collectively, the "Services").

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services. We may update this policy from time to time, and the most current version will always be available on our website.

This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Romania's Law No. 190/2018 on measures implementing GDPR.

2. Information We Collect

We collect information to provide, improve, and personalize the Services. The types of information we collect fall into the following categories:

2.1 Personal Information

When you create an account, register for a subscription, or interact with our Services, we may collect:

  • •Your name, email address, and phone number (if provided).
  • •Payment information (e.g., credit card details) processed securely via third-party providers like Stripe.
  • •Profile information, such as your username, avatar, and preferences for video styles or voiceovers.
  • •Communication data, including messages sent through our support channels.

2.2 Usage and Technical Data

As you use the Services, we automatically collect information about your interactions:

  • •Text prompts you submit for video generation.
  • •Generated video metadata (e.g., duration, style, and export history), but not the full video content unless stored for your account.
  • •Device information, such as IP address, browser type, operating system, and usage analytics (e.g., pages viewed, time spent).
  • •Log data, including access times and error reports.

2.3 Cookies and Similar Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience. For details, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect to operate, improve, and personalize the Services. Specific uses include:

  • ✓Providing the Services: Generating videos from your prompts, managing your account, processing payments, and delivering support.
  • ✓Improving Our Platform: Analyzing usage patterns to enhance AI algorithms, suggest features, and fix bugs.
  • ✓Communication: Sending transactional emails (e.g., video generation confirmations), newsletters, or promotional updates (with opt-out options).
  • ✓Analytics and Research: Aggregating anonymized data to understand user trends and develop new features.
  • ✓Compliance and Security: Preventing fraud, enforcing our Terms of Service, and complying with legal requirements.

We process your information based on your consent, contractual necessity, legitimate interests, or legal obligations, depending on the context (pursuant to Art. 6 GDPR).

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it in limited circumstances:

  • →Service Providers: With trusted third parties who help us operate the Services, such as cloud storage (e.g., AWS for video processing), payment processors (e.g., Stripe), and analytics tools (e.g., Google Analytics). These providers are contractually obligated to protect your data (pursuant to Art. 28 GDPR).
  • →Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • →Legal Requirements: If required by law, such as in response to a subpoena, court order, or government request.
  • →With Your Consent: For any other purpose disclosed at the time of collection or with your explicit permission.

We ensure that any shared data is protected by appropriate safeguards.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

  • ✓Encryption of sensitive data in transit (HTTPS) and at rest.
  • ✓Access controls, firewalls, and regular security audits.
  • ✓Compliance with standards like ISO 27001 for data handling.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Services at your own risk.

6. Your Rights and Choices

As an EU resident, you have rights under GDPR. These include:

  • →Access and Correction: Request a copy of your personal data or correct inaccuracies (Art. 15-16 GDPR).
  • →Deletion: Ask us to delete your information (right to be forgotten, Art. 17 GDPR, subject to legal retention requirements).
  • →Objection/Opt-Out: Object to processing for marketing or withdraw consent (Art. 21 GDPR).
  • →Portability: Receive your data in a structured format (Art. 20 GDPR).
  • →Restriction and Complaint: Restrict processing (Art. 18 GDPR) or lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).

To exercise these rights, contact our Data Protection Officer at dpo@simplevids.com. We will respond within one month (extendable to three months for complex requests).

You can manage cookies via browser settings and opt out of emails using the unsubscribe link.

7. Children's Privacy

Our Services are not intended for children under 16 (as per EU standards). We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly. Parents or guardians should contact us if they believe their child has provided information.

8. International Data Transfers

SimpleVids is based in Romania (EU). Your data is primarily processed within the EU. For any non-EU processors (e.g., global cloud services), we use approved safeguards like Standard Contractual Clauses (Art. 46 GDPR) or adequacy decisions to ensure protection.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a prominent notice on our website. Continued use of the Services after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

For complaints, contact the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) at www.dataprotection.ro.